This Privacy Policy explains how phking365 collects, uses, stores, and protects the personal information of players and visitors on the phking365.com platform, in accordance with Republic Act 10173 (Philippine Data Privacy Act of 2012).
phking365 ("phking365," "we," "us," or "our") is the operator of the online gaming platform accessible at phking365.com (the "Platform"). We are committed to protecting the personal information of every player, visitor, and user who interacts with the phking365 Platform. This Privacy Policy ("Policy") is issued in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 ("DPA"), its Implementing Rules and Regulations, and the directives of the National Privacy Commission of the Philippines ("NPC").
This Policy describes the categories of personal data phking365 collects, the purposes for which that data is used, the circumstances under which it may be shared, and the rights you hold over your own information. By registering an account or accessing the phking365 Platform, you acknowledge that you have read and understood this Policy. If you do not agree with any part of this Policy, you should not use the Platform.
phking365 collects personal data that is necessary to provide secure, compliant gaming services to Filipino players. We collect data through account registration, identity verification, payment processing, platform usage, and customer support interactions. The categories of data we collect include:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government ID number | KYC/AML compliance, age verification (21+) |
| Contact Data | Email address, Philippine mobile number, postal address | Account access, support communications, OTP delivery |
| Financial Data | GCash number, PayMaya number, bank account details, transaction history | Deposits, withdrawals, AMLA transaction monitoring |
| Usage Data | Login timestamps, game session history, bet amounts, wagering patterns | Platform improvement, responsible gaming monitoring, fraud detection |
| Technical Data | IP address, device type, browser, operating system | Security, fraud prevention, geographic eligibility checks |
| Communications Data | Support chat logs, email correspondence | Dispute resolution, service improvement, compliance records |
phking365 uses your personal data to create and manage your account, verify your identity and eligibility to play, process deposits and withdrawals in Philippine Peso via GCash, PayMaya, BPI, BDO, and Metrobank, and deliver the casino, sports betting, bingo, and slot services you access on the Platform.
As a PAGCOR-licensed operator, phking365 is legally obligated to verify the age (21+) and identity of all players, monitor transactions for Anti-Money Laundering (AMLA) compliance, maintain records as required by PAGCOR and Philippine law, and report suspicious transactions to the Anti-Money Laundering Council (AMLC) where required by Republic Act No. 9160.
phking365 uses wagering behaviour and account usage data to identify signs of problem gambling, enforce player-requested deposit limits, session limits, and self-exclusion, and trigger responsible gaming interventions where necessary.
Technical and usage data is processed to detect and prevent fraudulent account activity, unauthorised access, bonus abuse, and other breaches of the phking365 Terms & Conditions.
With your consent, phking365 may use your contact details to send promotional offers, bonus notifications, and platform updates. You may withdraw consent for marketing communications at any time by contacting support or updating your account preferences.
phking365 processes personal data on the following legal bases as recognised under the Philippine Data Privacy Act of 2012:
phking365 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. phking365 may share your personal data only in the following limited circumstances:
All third-party service providers engaged by phking365 are required to process personal data only on phking365's instructions and in accordance with the Data Privacy Act of 2012.
phking365.com uses cookies and similar tracking technologies to operate the Platform, maintain your login session, remember your preferences, and analyse platform performance. The categories of cookies we use include:
You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies may impair your ability to use the phking365 Platform.
phking365 retains personal data only for as long as necessary to fulfil the purposes described in this Policy, or as required by applicable law. As a PAGCOR licensee subject to AMLA obligations, phking365 is required to retain certain transaction and identity records for a minimum of five (5) years from the date of the relevant transaction or account closure, whichever is later. Marketing and communications data is retained only while your consent remains active, and for a reasonable period thereafter to demonstrate compliance. Technical and usage data is typically retained for a maximum of twenty-four (24) months from the date of collection. Upon the expiry of the applicable retention period, personal data is securely deleted or anonymised.
phking365 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, disclosure, or destruction. These measures include:
In the event of a personal data breach that is likely to result in harm to you, phking365 will notify the NPC and affected players within the timeframes prescribed by the Data Privacy Act of 2012 and NPC Circular 16-03.
Under the Philippine Data Privacy Act of 2012, you hold the following rights with respect to your personal data processed by phking365. To exercise any of these rights, contact our Data Protection Officer at [email protected] with the subject line "Data Rights Request."
You have the right to obtain confirmation of whether phking365 processes your personal data and to receive a copy of that data, along with information about how it is processed.
You have the right to request correction of inaccurate or incomplete personal data held by phking365. You may update basic contact information directly through your account settings.
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to overriding legal retention obligations.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interest, subject to applicable legal exceptions.
You have the right to receive your personal data in a structured, commonly used, machine-readable format, and to transmit that data to another controller where technically feasible.
If you believe phking365 has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (privacy.gov.ph).
The phking365 Platform is strictly intended for persons aged 21 years and above, in accordance with Philippine gaming regulations. phking365 does not knowingly collect, use, or retain personal data of individuals under the age of 21. Any account identified as belonging to a person under 21 will be immediately suspended and the associated personal data will be deleted, except where retention is required for compliance purposes. If you believe a minor has accessed the Platform, please contact support immediately at [email protected].
phking365 primarily processes personal data within the Philippines. Where data is transferred to third-party service providers located outside the Philippines — such as internationally hosted game servers or cloud infrastructure providers — phking365 ensures that such transfers are conducted in compliance with Section 21 of the Data Privacy Act of 2012. This includes requiring adequate data protection safeguards, such as contractual clauses that meet NPC standards, before any international transfer of Philippine player data takes place.
phking365 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or PAGCOR regulatory requirements. Material changes will be communicated to registered players via email or in-platform notification at least seven (7) days before taking effect, where reasonably practicable. The effective date at the top of this Policy reflects the date of the most recent revision. Continued use of the phking365 Platform following the effective date of any amendment constitutes your acceptance of the updated Policy.
For all data privacy queries, rights requests, and complaints, please contact the phking365 Data Protection Officer:
phking365 will acknowledge all data rights requests within three (3) business days and respond substantively within fifteen (15) business days, in accordance with NPC guidelines. If you are not satisfied with our response, you may escalate your complaint to the National Privacy Commission.
All data transmitted between your device and phking365.com is protected by industry-standard SSL/TLS encryption. Your credentials and financial details are never sent in plain text.
phking365 processes all personal data in full compliance with Republic Act 10173. You have documented rights to access, correct, delete, and port your personal data at any time.
phking365 does not sell, rent, or trade your personal information to third-party advertisers or data brokers. Your data is used exclusively to operate and improve the phking365 Platform.
phking365 is fully compliant with PAGCOR licensing data requirements and the Anti-Money Laundering Act. Transaction data is monitored and retained as required by Philippine law.
phking365 retains personal data only as long as legally required. Beyond regulatory minimum periods, data is securely deleted or irreversibly anonymised.
phking365 has a designated Data Protection Officer responsible for all privacy compliance matters. Filipino players can reach the DPO directly via [email protected].
phking365 is built on transparency and trust. PAGCOR-regulated, Data Privacy Act compliant, and 100% committed to protecting every Filipino player's personal information. 21+ only. Play responsibly.
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